Key Insight
A quality of earnings (QoE) report for a small business acquisition is typically a 30-to-80-page document, and its anatomy is consistent: an executive summary with the adjusted earnings figure; the quality-of-earnings bridge that walks reported net income to adjusted EBITDA or SDE with every normalization itemized; a quality-of-revenue analysis covering recurring versus non-recurring revenue, customer concentration, and retention; a gross margin trend analysis; a net working capital analysis used to set the closing peg; a proof of cash that reconciles reported revenue to actual bank deposits; a schedule of debt and debt-like items; and the detail behind every add-back. It is built from three to five years of tax returns, the general ledger, bank statements, and management interviews.
The centerpiece is the adjusted-earnings bridge — a waterfall from reported net income to the number the buyer pays a multiple on, with each adjustment footnoted to its evidence. Unlike an audit, which issues a clean opinion on whether books comply with a standard, a QoE is investigative: it flags what it could not verify and quantifies the risk. The exhibits worth scrutinizing most are the add-back bridge (where owner-labor and "one-time" items inflate earnings) and the working capital analysis (whose peg quietly moves cash between buyer and seller at closing).
Why see the inside, not just the summary
Most coverage of quality of earnings tells you whether you need one — our companion guide on when a QoE is worth the spend covers cost, timing, and the thresholds. This piece does the opposite: it walks the anatomy of an actual report, exhibit by exhibit, so you know what you're paying for and what to push on when it lands.
A QoE for an SMB deal is usually a 30-to-80-page document built from three to five years of tax returns, the general ledger, bank statements, and management interviews — many of the same records on the due diligence request list. Here's what's in it.
1. Executive summary
The first page or two states the adjusted earnings figure the rest of the report supports — adjusted EBITDA or SDE — and the headline findings: revenue quality, concentration, margin trend, and any material risks. Read it, but don't stop here. The summary is the conclusion; the value is in the exhibits that justify it.
2. The adjusted-earnings bridge (the centerpiece)
This is the exhibit you're really buying. It's a waterfall from reported net income to adjusted EBITDA/SDE, with every adjustment itemized:
| Line | Example |
|---|---|
| Reported net income | $520,000 |
| + Owner's compensation (add-back) | $180,000 |
| − Market-rate manager replacement | ($95,000) |
| + Interest, taxes, depreciation, amortization | $140,000 |
| + Non-recurring legal settlement | $60,000 |
| + Personal / discretionary expenses | $45,000 |
| Adjusted EBITDA | $850,000 |
What to challenge: every add-back is the seller's assertion that an expense won't continue under new ownership. The owner-labor add-back should be net of a market-rate replacement if the owner actually works in the business — adding back a full owner salary without subtracting a manager's cost is the single most common way SDE gets inflated. "One-time" items that appear in multiple years aren't one-time. Each line should footnote its supporting document.
3. Quality of revenue
This section tests whether the revenue is durable: recurring versus one-time, customer concentration (top-10 customers as a percentage of revenue), retention and churn, and contract terms. A business with 60% of revenue in one customer is a structurally different asset than one with the same earnings spread across hundreds of accounts — and the QoE quantifies it rather than asserting it.
4. Gross margin trend
A multi-year gross-margin analysis catches margin compression masked by dollar growth — revenue rising while the percentage quietly erodes, often a sign of pricing pressure or rising input costs the headline trend hides.
5. Net working capital analysis
This exhibit builds the trailing-twelve-month working capital schedule and proposes the peg — the normalized level of working capital the buyer should receive at closing. It matters more than buyers expect: the peg quietly moves cash between the parties at closing, and a poorly-set one is the most common source of a closing-table re-trade.
6. Proof of cash
The proof of cash reconciles reported revenue to actual bank deposits over the period. It's the cleanest test for overstated or unverifiable revenue — if booked revenue doesn't tie to deposits, the report says so. For owner-operated SMBs with informal bookkeeping, this is often where the surprises live.
7. Debt and debt-like items
A schedule of interest-bearing debt plus debt-like items — deferred revenue, customer deposits, accrued payables, unpaid taxes, deferred maintenance — that should reduce the price or be settled at closing. These are easy to miss on the surface and material to what the buyer actually inherits.
What a QoE is not
A QoE is not an audit. It doesn't issue a clean opinion that the books comply with a standard, and it doesn't guarantee the numbers. It is an investigative analysis that tests whether the earnings are defensible and flags what it couldn't verify. For SMB deals — where the seller was almost certainly never audited and the real question is valuation — that investigative posture is exactly what you want. Pair it with the rest of your due diligence and the Form 8594 allocation at closing.
How long is a typical quality of earnings report?
Most SMB quality of earnings reports run 30 to 80 pages, combining narrative findings with supporting exhibits. The length scales with deal complexity — number of entities, revenue streams, and the quality of the seller's records. The substance is in the adjusted-earnings bridge and the revenue, margin, working-capital, and proof-of-cash exhibits, not the page count.
What is the adjusted EBITDA bridge in a QoE?
The adjusted EBITDA (or SDE) bridge is the central exhibit of a QoE: a line-by-line waterfall from reported net income to the adjusted earnings figure the buyer pays a multiple on. Each adjustment — owner compensation, non-recurring items, discretionary expenses, the market-rate manager replacement — is itemized and tied to its supporting evidence so a lender or investor can audit the logic.
Can I see a sample quality of earnings report?
Providers and advisors often share anonymized samples, but the most useful thing is knowing the structure so you can read any report critically: executive summary, the adjusted-earnings bridge, quality of revenue, gross margin trend, net working capital, proof of cash, and debt-like items. This guide walks each of those sections and what to challenge in them.
Avery Hastings, CPA
Founder, Acquidex • CPA • Tokyo, Japan
Avery Hastings is a CPA based in Tokyo, Japan and the founder of Acquidex. She focuses on helping buyers evaluate small-business deals with clear cash-flow logic, realistic downside analysis, and practical diligence frameworks.
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